Senior Application Engineer

YOUR ROLE

• Responsible for product recommendation, customized product applications, new product demonstration and troubleshooting for customers.
• Recommends solution and perform technical visits (meeting, audits, trials, demonstrations, troubleshooting, etc.) for customers with documentation.
• Reports quality issues / customers claim to relevant parts of the organization.
  Works with application equipment to provide solutions to enhance customer adhesives related processes.
• Reports technical results and contributes to customer presentations.
• Works effectively on SBU and/or Regional specific projects. Contributes to project plans and helps the team to deliver project goals.
• Perform the laboratory work (incl. prioritization) for samples coming from customers and report technical results to customers.
• Quantifies, document and reports Henkel’s solution’s value to customers.
• Project management and coordination on technical aspects of product application. Is responsible to work closely with global team and align on key projects and business priorities
• Responsible to conduct product application and/or technical training for customers and internal team
• Responsible for directly communicating with sales, marketing, PD, Innovation, members of Application Engineering team or project team members.
• Share knowledge and experiences with team members.
• Promotes internal SBU Innovations and best learning cross accounts.
• Respects and promotes the internal Henkel SHEQ rules.

YOUR SKILLS

• Bachelor’s Degree in Chemistry, Material Science, or relevant Engineering/technical discipline
• More than 5 years working experience, preferably with knowledge and experience in electronic industry, on adhesives, circuit board protection or thermal management material
• Fluent in English communication and presentation skills
• Project management skills
• Strong communication skills and interpersonal skills necessary
• Strong analytical and problem-solving skills
• Team player - Able to share knowledge, motivate and positively influence team members
• Knowledgeable in Power Point, Word, Excel, Microsoft Project, and Statistical Analysis Software is preferred

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.